Welcome participants smoothly and confidently with clear, consistent onboarding tools.

• Use a ready-to-go participant onboarding email template that makes communication simple and professional.

• Provide participants with their own participant handbook, available in standard and easy read formats.

• Use our guided onboarding form to collect key details from support needs to emergencies and disasters, mealtime management, consent and all other important details - fully aligned NDIS Practice Standards.

• Every detail is built into the process, ensuring a safe, compliant, and person-centred start for every participant.

Skip the paperwork stress. We’ve got ready-made documents and resources that save time and keep your records consistent from start to finish.

• Service agreements, risk assessments, feedback forms and everything else you need to stay on track.

• Built-in templates for emails, case notes, letters - making your communication consistent and effortless.

Stay organised and efficient with everything you need in one place - powered by our trusted, user-friendly software partner.

• Integrated calendar linked to participant files.

• Track appointments, sessions, and funding within one streamlined system.

• Receive smart reminders and alerts to prevent scheduling clashes or missed updates.

• Record and store case notes and reports securely - no more chasing documents.

• And much more to keep your workflow simple, smart, and stress-free.

Focus on your participants, not red tape.

• Konnectable holds the NDIS registration as your umbrella organisation, no need for individual registration.

• We oversee compliance governance so you can focus on your service delivery.

• While your input may be required from time to time, we handle the preparation, costs, and time involved in audits - so you can stay focused on participants.

Get paid on time without the admin struggle.

• Record your billable sessions and hours in our system, keeping your service records transparent and easy to manage.

• You’ll still have the freedom to invoice us through your preferred financial software - we take care of the rest.

• If we identify any discrepancies in your invoicing, we’ll flag them and let you know what they relate to, so you can correct them quickly and keep everything running smoothly.

• Participants receive monthly statements for full visibility over their funding and billing details.

Deliver safe, high-quality services and meet NDIS reporting obligations effortlessly.

• Easy-to-use tools for logging incidents, managing conflict-of-interest declarations, and tracking feedback.

• Manage participant waitlists and service demand with simple, built-in tracking features.

• Support ongoing service improvement, transparency, and accountability while reducing compliance risk.

Stay informed and supported, no matter what changes.

• Receive timely updates whenever NDIS Practice Standards change, so you can stay informed and confident in meeting your responsibilities.

• Access clear handbooks, guides, and real-time support from people who understand the sector.